Legal & support

General Terms and Conditions

These general terms cover the paid services around DiveBuddy Pro. The terms of use apply in addition for general use of the app and this website.

Version 1.0 · Last updated: 14 September 2026

1. Provider and scope

The provider is divebuddypro (Arndt Kemper), Lerchenweg 4, 34305 Niedenstein, Deutschland. Contact: support@divebuddy.pro.

These terms apply to all paid DiveBuddy Pro features and to the provision of the app and this website. Deviating terms only apply if they are expressly confirmed in text form.

The terms of use, the community guidelines and the privacy policy apply in addition.

2. Description of services

  • DiveBuddy Pro provides features for logbook, diver file, dive tools, explorer, community, marketplace, DiveSteps, magazine and media.
  • Some features are free to use; further features require a paid Pro offering.
  • The applicable scope of services follows the description in the app and in the store at the time of purchase.
  • All planning and calculation features are supportive only; they do not replace dive training or a certified dive computer.

3. Conclusion of contract and handling via the app stores

  • Paid features are offered, purchased and billed through the Apple App Store or Google Play.
  • The purchase is concluded under the terms of the respective store, which also provides the confirmation and the receipt.
  • The provider does not collect payment data and does not operate its own checkout on this website.
  • Credits, chargebacks and payment issues are handled through the store account.

4. Prices

  • The prices shown in the store at the time of purchase apply, including the taxes stated there.
  • Prices, offer types and terms may change; periods already purchased remain unaffected.
  • A price change for a running subscription is announced through the store before it takes effect; you may cancel until the end of the current period.

No prices are stated on this website so that the actual store information always prevails.

5. Subscriptions, term and cancellation

  • Subscriptions renew automatically for the chosen period until they are cancelled.
  • Cancellation is only possible in the subscription settings of the respective store account, not by email to the provider.
  • After expiry the paid features end; free features and your stored data remain accessible as set out in the terms of use.
  • Deleting the app does not cancel a subscription.

6. Withdrawal and refunds

Statutory consumer rights for contracts about digital content apply, as do the withdrawal and refund rules of the respective app store. Because purchase and billing happen in the store, withdrawal and refunds must be claimed there.

If a matter cannot be resolved through the store, contact support@divebuddy.pro; we review the case and help to clarify it.

7. User offers in the marketplace and community

  • Equipment, courses, trips and events originate from users and pros; the provider only enables their presentation.
  • Contracts about such offers are concluded solely between the users involved.
  • The provider gives no warranty for accuracy, qualification, availability, prices or delivery of these offers.

8. User obligations

  • Details about your account, offers and qualifications must be accurate.
  • Paid access is personal and may not be resold or commercially transferred.
  • Security, sharing and billing mechanisms must not be circumvented.

9. Availability, defects and changes

  • Features are developed continuously; individual features may be changed or discontinued.
  • There is no claim to uninterrupted availability; maintenance and outages are possible.
  • Statutory rights apply to defects in paid services; defects can be reported to the support address at any time.

10. Liability

The provider is liable without limitation for intent and gross negligence, for injury to life, body or health and in further cases of mandatory statutory liability. For simple negligence the provider is liable only for breach of a material contractual duty and limited to the foreseeable damage typical for this type of contract.

The provider is not liable for content, statements and offers of other users, nor for decisions you make based on planning or calculation features.

11. Changes to these terms

These terms may be adjusted where required for legal or technical reasons or because the scope of services changes. Changes are announced in the app or on this page; the currently valid version is available here.

12. Final provisions and dispute resolution

German law applies unless mandatory consumer protection rules of your country of residence provide otherwise. The provider is not obliged and not willing to take part in consumer dispute resolution proceedings; matters are handled directly via support@divebuddy.pro. Version 1.0, 14 September 2026.

Contact: support@divebuddy.pro

These documents describe the actual scope of the product to the best of our knowledge. They are not legal advice and do not replace a lawyer's data-protection review.

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